Communication is a vital part of any business transaction, particularly in the insurance industry. A LifeHealthPro article published April 24, 2014 reports that most insurance claims professionals believe good communication is the main thing they need to attract and maintain a solid roster of clients.
While a lot of insurance professionals possess exceptional communication skills, some firms lack the necessary manpower and IT infrastructure to address every customer query or concern on a timely and satisfactory basis. To manage operating costs and improve the quality of customer service, a lot of these firms opt to work with an established call center service provider like TeleDirect.
http://teledirectcenter.wordpress.com/2014/05/13/insurance-industry-survey-proves-the-value-of-a-reliable-call-center/
No comments:
Post a Comment